GENERAL INFORMATION

www.terraunique.com
Terra Unique
Hårup Bygade 17A
8600 Silkeborg
Denmark
VAT number: DK-38014218

PAYMENT

We accept credit cards VISA, MasterCard and American Express. It is also possible to pay via PayPal. If you want to transfer money or use Mobile Pay (Denmark) you are very welcome to contact us through email. All prices are in DKK incl. 25% VAT, shipping costs are not included.



RETURN POLICY

You can return your order within 14 days. Please put a copy of your receive in the package. Wrap and pack the items very carefully and make sure you send them back in the same condition as you received them. We will refund your money as soon as we have received the returned goods after they been approved. We will not refund any shipping costs.

DELIVERY

We will ship your order within 3-5 days from Denmark if the items are in stock. We do not take any responibility for any taxes, fees and customs duities that may be added in your country. Please contact your local customs office if you have any questions about fees and duties.

PRIVACY
Your privacy is very important to us. We respect your privacy and we will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party but to execute your order, we need information about your name, address, telephone number and e-mail address.
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential and is treated in accordance with consumer and data protection legislation.
Because of the Danish Accountancy Law we have to keep a record of this information for 5 years and according to the Danish Data Protection Act you have the right to know which information is kept. All information payment is entered through an encrypted and secure SSL line.

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